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Privacy Policy
At WhiteRock, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website or place an order, we may collect:
* Full name
* Email address
* Phone number
* Billing and shipping address
* Order details
* Payment information (processed securely through our payment partners)
* IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Deliver products to your shipping address
* Send order confirmations, shipping updates, and invoices
* Respond to customer support requests
* Improve our website, products, and services
* Prevent fraud and maintain website security
* Comply with legal obligations
3. Payment Information
Payments are processed securely through trusted payment gateways. White Rock does not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
4. Shipping
To fulfill your orders, we may share the necessary shipping information, such as your name, phone number, and delivery address, with our shipping and logistics partners.
5. Cookies
Our website uses cookies and similar technologies to:
* Improve website performance
* Remember your preferences
* Maintain your shopping cart
* Analyze website traffic
* Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers, including:
* Payment gateway providers
* Shipping and logistics partners
* Website hosting providers
* Analytics and security service providers
These partners receive only the information necessary to perform their services.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Marketing Communications
If you choose to subscribe to our updates, we may send promotional emails or offers. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
9. Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Update your account details
* Delete your personal information, where legally permitted
To make such a request, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Any Questions? We’re here to help:
Contact : support@whiterockwear.com